Straight answers.
Everything people ask us about our airport transfers. Can't see your question? Ring 01903 331 333 and you'll speak to H, Dolly or Pearla.
★★★★★5.0 on Google · 29 reviews read them →- ✈️ We move when your flight moves
- ⏰ Driver early
- 🧳 Bags carried
- 📞 A friendly voice, any hour
- ✈️ Flying today? Call us
Questions people ask
When can I book?
Right now, for any date, even tomorrow. Book online in a minute, or ring 01903 331 333 and H, Dolly or Pearla will sort it.
How much is it?
A fixed price, quoted upfront. Worthing to Gatwick is £80 all-in, or £150 return. Book your return with us and save £10 on every airport. Prices stay the same at night and on bank holidays; the only extra is a festive rate of +50% on Christmas Day, Boxing Day and New Year's Day, which goes to the driver. Ferring, East Preston, Rustington, Angmering, Littlehampton and Pulborough are £10 more. Each of the other airports has its own page: Stansted, Luton, London City and Southampton AirportSouthampton cruise port.
What if my flight is late?
We follow it, and your driver is there when you land at no extra charge. The first hour of waiting after landing is free, then £8 per 15 minutes.
How do I know my driver is coming?
We text you the night before with your driver's name and car, then again when they're on the way.
What if my driver can't make it?
Every booking has a standby driver on call. You're covered.
Who are your drivers?
Licensed, DBS checked, first-aid trained, and at least 3 years' taxi or private hire experience before joining us. Smartly dressed, with regular car and appearance checks, and safeguarding training every year.
What happens when I land?
Once you're through passport control, send us a quick message. Your driver texts you exactly where to walk out to and pulls in as you arrive, or waits in arrivals with your name board if you'd prefer. No hanging around after a long flight. Forgotten to message? No problem: we follow your flight, and your driver comes in to find you anyway.
Do your cars have CCTV?
Yes, every one, for your safety and our drivers'. Video is recorded and stored securely; sound is recorded only if the driver presses the emergency button. Footage is looked at only if something goes wrong, and it's recorded over within 31 days. Full details are in our privacy notice.
Who answers when I call?
We do. Every call and text is answered by a human who can see your booking: Pearla, Dolly, H or your driver. No menu, no bot, no "your call is important to us".
Can I charge my phone?
Yes. Every car has chargers for iPhone and Android.
Do you supply child seats?
Yes. Tell us your children's ages and we'll supply and fit the right seats, or store yours while you're away.
Can you fit a big family?
Yes. For five or more, get in touch and we'll arrange the right vehicle for your group, so everyone has a proper seat. Tell us what you're bringing.
Can I request a female driver?
Yes. Just ask when you book and Dolly, our female driver, will take your journey where possible.
Can you pick me up without a name board?
Of course, and most people prefer it. Choose Text me where you are when you book: your driver messages you their name, car and exactly where to walk out to, you reply when you're heading out, and you're in the car in minutes. Prefer to be greeted? Choose the name board instead, and we spell your name right.
Are you a taxi?
No, and the difference works in your favour. We're a licensed private hire operator, so every journey is pre-booked with a fixed price, a named driver and a text the night before. If you've been searching for a taxi to Gatwick, this is the pre-booked version: the same door-to-door trip, with no meter and no surprises.
Do you do local journeys?
We specialise in longer ones: airports, events, sim runs and term-time school runs. For a quick hop to the station or the GP, a local firm is your best bet. Anything with a motorway in it, we're your people. It keeps our cars clean and calm, too: no 2am chip-shop runs, so no crumbs on your seat.
Can I cancel?
Yes. Cancel up to 24 hours before your pickup for a full refund.
Is it cheaper than parking at Gatwick?
Sometimes, sometimes not. Pre-booked parking can be cheap, but you still drive yourself there at 4am and find the car when you land tired. We're door to door.
Can I drive for Sussex Airlink?
We're always glad to hear from experienced drivers with a private hire licence from Brighton & Hove, Worthing, Chichester or Fareham council. Email us.
Do Airlink passengers get any travel extras?
Yes: 10% off a travel eSIM from Airalo, for mobile data in 200+ countries. Get the discount here. It comes off automatically at checkout. (We may earn a small commission, at no extra cost to you.)
Still wondering? Ask a human.
Now booking, for any date: book online, ring 01903 331 333 or WhatsApp us.



