Train cancelled? We’ll get you there.
Southern or Thameslink have just cancelled your train, there’s a flight to catch at Gatwick or a 9 o’clock meeting in London, and the taxi apps are surging. Message us. We reply in minutes, agree one fixed price before we set off, and come to the station or your door.
The 6am rescue: Arundel to Old Street
Ten to six on a Thursday, a cancelled train at Arundel and a 9 o’clock meeting in London. Matthew had our details from a Gatwick trip a few weeks before, so he sent us a message.
We replied in a minute, were at the station in ten, agreed £220 fixed (including the Congestion Charge) and drove him door to door into Old Street.
★★★★★ “My train got cancelled and they managed to collect me in 10 minutes and get me into London.”
One cancelled train, two flights to catch: Billingshurst to Gatwick
Katherine was on the platform at Billingshurst with a flight to catch when her train to Gatwick was cancelled. Another passenger was in exactly the same boat. One phone call later, we’d quoted a fixed price, shared the fare between the two of them, and were on our way, with a separate receipt for each passenger for their records.
★★★★★ “Driver did his best trying to get me and another passenger on time to Gatwick airport when our train was cancelled at Billingshurst.”
Fellow travellers on the same platform, all heading for the airport? We can split one fixed fare between you, with a receipt each.
Train cancelled? Where we’ll take you instead
Popular rescue routes when the trains let you down
Rail strike coming up? Book ahead with our rail strike guide, or see when to leave for the airport.
Train cancelled at your station? We collect from all of these
Stranded on the platform, or staring at a rail replacement bus queue? Tell us which station and we’ll meet you on the forecourt, with a fixed price agreed first.
Southern rail cancellations: check first, then call us
Sometimes the next train is only 20 minutes away. Before you message us, check National Rail live disruptions or Southern’s travel updates. If it’s bad news, or you simply can’t risk it, we’re a message away. Planning ahead for a strike? Our rail strike guide has the full checklist.
Quick questions
Can you come right now?
Often, yes. Message or call us and tell us where you are and where you need to be. If we have a car available, it’s yours, and we’ll tell you honestly how soon we can be there.
How much is a taxi to London when the trains are cancelled?
We quote one fixed price before we set off, including the London Congestion Charge, so the rush hour can't put it up. As a real example, Arundel station to Old Street was £220 on a weekday morning.
Will I make my flight if my train to Gatwick is cancelled?
From the Sussex coast, Gatwick is usually 40 to 60 minutes by road. Message us your flight time and where you are, and we'll tell you straight away whether it works. Gatwick fares are the usual fixed ones: £75 from Brighton and Hove, £80 from Worthing, £90 from Arundel and Littlehampton.
Do you pick up from the station?
Yes: Worthing, West Worthing, Durrington, Goring, Lancing, Shoreham, Southwick, Portslade, Hove, Brighton, Angmering, Littlehampton, Arundel, Ford, Amberley and Pulborough. Or from your front door if you haven't left yet.
Can I get a receipt for my employer?
Yes. Pay by card or a secure link and you get a receipt by email straight away. Need a proper invoice with your company name on it? Just ask.
Do you have surge pricing when everyone's stranded?
Never. The price we quote is the price you pay, however chaotic the railways are that morning.
Stuck right now?
Message or call us with your station and destination, and we’ll reply with a fixed price in minutes. If we have a car available, it’s yours.